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How we work - A dedicated account manager

How we work - A dedicated account manager

A single point of contact

Digital projects need a diverse range of skills, often in unique combinations. To manage the process and give you a single point of contact we assign you one of our specialist consultants.

Your Shift Click consultant has access to the full range of skills within Shift Click, and also the wider Lateral Group of companies. He or she will work with you to develop the brief, then propose a method of working to suit your aims and needs for delivery and manage the project through to completion.

We ensure our staff keep abreast with what's happening in their area of expertise with continued professional development. They receive ongoing training in the latest programming and analysis techniques using advanced, 'best-in-class' technology and software from industry leading partners including:

  • Microsoft Visual Studio (.NET)
  • Microsoft SQL Server

Four-stage engagement model

We take a methodical and thorough approach to each project, breaking the process into distinct steps.

It ensures every aspect of your campaign is properly thought through. It also means we get it right for you first time.

There are four steps - plan, design, develop and deploy:

1. Plan

This stage includes supplying detailed wire frame diagrams, comprehensive site maps and internal technical specifications,
plus detailed project timing and development plans.

2. Design

We work to Web Accessibility Initiative (WAI) Level 2 standards. Our designs can easily be adapted for different internet enabled devices with appropriate style sheets.

We supply and discuss design concepts, and prepare CSS style sheets and CMS templates for managed pages. We also provide branding of CMS if required and HTML templates for applications.

3. Develop

All applications and software modifications are developed and supported in-house. All code, database and templates are integrated and tested within a managed development environment, in-house.

4. Deploy

This stage includes content load into CMS; integration with client systems, final testing on a development site to sign off and live site launch. We also offer an in-house IT team for migration of domains and URLs.

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Case Studies

Find out how we tackled some of our challenges...

 
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Case Studies

Shift Click has been involved in award winning campaigns...

TFM Awards 2007
Commended, Judges Special Award, Best Integrated Marketing Technology Campaign of the Year (for Superdrug)
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